Privacy Policy
Introduction
Welcome to The Alpine Swim Company, your trusted swimwear provider based in Switzerland. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, purchase our products, or engage with our services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR).
1. Data Controller
The Alpine Swim Company
Email: contact.us@alpineswimco.com
2. Information We Collect
We collect the following types of personal data:
• Personal Identification Information: Name, address, email address, phone number.
• Payment Information: Credit card details and billing information.
• Order Information: Products purchased, order date, and delivery information.
• Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Data
We use your personal data for the following purposes:
• To Process Orders: To handle and deliver your orders, manage payments, fees, and charges.
• Customer Support: To provide customer support and respond to your inquiries.
• Marketing and Communications: To send you updates, promotional offers, newsletters, and other marketing communications.
• Website Improvement: To analyze data to improve our website, products, and services.
• Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
• Contractual Necessity: Processing necessary for the performance of a contract with you.
• Legal Obligation: Processing necessary for compliance with a legal obligation.
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services and marketing our products.
• Consent: Where you have provided consent for specific purposes, such as receiving marketing communications.
5. Data Sharing
We may share your personal data with:
• Service Providers: Third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing agencies.
• Legal Authorities: Government authorities or other entities if required by law or necessary to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure storage solutions.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your data is no longer required, we will securely delete or anonymize it.
8. Your Rights
You have the following rights regarding your personal data:
• Access: The right to request access to your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request the deletion of your personal data.
• Restriction: The right to request the restriction of processing of your personal data.
• Data Portability: The right to request the transfer of your data to another entity.
• Objection: The right to object to the processing of your personal data for certain purposes.
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us at contact.us@alpineswimco.com
9. International Data Transfers
If your data is transferred outside of Switzerland, we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses or other legal mechanisms.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please review this policy periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Alpine Swim Company
Email: contact.us@alpineswimco.com
________________________________________
This Privacy Policy is effective as of 01.07.2024.