Terms & Conditions
Introduction
Welcome to The Alpine Swim Company ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our website [www.alpineswimco.com] ("Website") and the purchase of our products. By accessing our Website and/or placing an order, you agree to be bound by these Terms. Please read them carefully before using our Website.
1. General
1.1. Company Information:
The Alpine Swim Company
contact.us@alpineswimco.com
1.2. Eligibility:
You must be at least 18 years old or have the permission of a parent or guardian to use our Website and purchase products.
2. Orders
2.1. Order Process:
By placing an order on our Website, you make an offer to purchase the selected products under these Terms. We reserve the right to accept or decline your order at our discretion.
2.2. Order Confirmation:
After placing an order, you will receive an email confirmation. This email does not constitute acceptance of your order but confirms that we have received it. Acceptance occurs when we dispatch the products to you.
2.3. Product Availability:
All orders are subject to availability. If a product is not available, we will notify you as soon as possible and provide an estimated delivery date or offer a refund.
3. Pricing and Payment
3.1. Pricing:
All prices are in Swiss Francs (CHF) and include applicable taxes. We reserve the right to change prices at any time without prior notice.
3.2. Payment Methods:
We accept google pay, apple pay and all major bank cards. Payment must be made at the time of order.
3.3. Billing Information:
You agree to provide current, complete, and accurate billing information for all purchases made on our Website.
4. Shipping and Delivery
4.1. Shipping:
We offer shipping within Switzerland only. Shipping costs and delivery times vary based on location and will be displayed at checkout.
4.2. Delivery:
We aim to deliver products within the estimated delivery times, but delays may occur due to unforeseen circumstances. We are not liable for delays outside our control.
5. Returns and Refunds
5.1. Return Policy:
If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, subject to our Return Policy.
5.2. Return Conditions:
Products must be returned in their original condition, unworn, unwashed, with all tags and hygiene liner attached. You are responsible for return shipping costs unless the product is defective or we made an error.
5.3. Refunds:
Refunds will be processed within 5 days of receiving the returned products. The refund will be issued to the original payment method.
6. Intellectual Property
6.1. Ownership:
All content on our Website, including text, graphics, logos, images, and software, is the property of The Alpine Swim Company or its licensors and is protected by intellectual property laws.
6.2. Use of Content:
You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our prior written consent.
7. User Obligations
7.1. Account Responsibility:
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
7.2. Prohibited Activities:
You agree not to use our Website for any unlawful or prohibited activities, including but not limited to:
• Violating any applicable laws or regulations.
• Infringing on our intellectual property rights or those of others.
• Transmitting harmful or malicious software.
8. Limitation of Liability
8.1. No Warranty:
Our Website and products are provided "as is" without any warranties, express or implied. We do not warrant that our Website will be error-free or uninterrupted.
8.2. Limitation of Liability:
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Website or products.
9. Governing Law and Dispute Resolution
9.1. Governing Law:
These Terms are governed by the laws of Switzerland, without regard to its conflict of laws principles.
9.2. Dispute Resolution:
Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiations. If no agreement is reached, disputes shall be submitted to the competent courts in Geneva, Switzerland.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Your continued use of our Website after such changes constitute your acceptance of the new Terms.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
The Alpine Swim Company
contact.us@alpineswimco.com
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These Terms and Conditions are effective as of 01.07.2024
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